Refund Policy – Viidan Digital Store

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Thank you for purchasing from Viidan Digital Store.

Because our products are digital downloads, all sales are generally final. Once a digital file has been accessed or downloaded, we are unable to offer refunds, returns, or exchanges.

Digital Product Policy

All products sold on Viidan Digital Store are:

  • Digital downloads

  • Delivered instantly after payment

  • Non-physical items

Due to the nature of digital products, they cannot be returned.

Exceptions

Refunds may be considered only under the following conditions:

  • You were charged incorrectly

  • You received a corrupted file that cannot be opened

  • The product file is missing essential content

Before requesting a refund, please contact our support team at:

📧 support@viidan.com

We will work to resolve your issue within 24–48 business hours.

Duplicate Purchases

If you accidentally purchase the same product twice, contact us immediately with proof of purchase.

Unauthorized Payments

If you believe your payment was made fraudulently, contact us immediately and notify your payment provider.

Policy Updates

We reserve the right to update this Refund Policy at any time without prior notice.

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